Warm Weather Shipping
The warm weather shipping season for the US and Canada is June, July, August.
If you live in one of the southern or coastal states (CA, AZ, NM, TX, LA, MS, AL, GA, FL), warm weather
shipping applies much sooner and lasts longer.
If you choose to ship other than the recommended method we can NOT guarantee your shipment.
Shipping Options
During warm weather periods we do not ship orders containing chocolate to APO, FPO, Guam or foreign (excluding Canada) addresses. Shipments to PO Boxes can NOT be guaranteed.
If you are purchasing coffee, hot chocolate, tea, smoothies, or iced tea products, or any product that is not made of chocolate, this does NOT apply to you.
If you live in one of the southern or coastal states (CA, AZ, NM, TX, LA, MS, AL, GA, FL), areas with normal temperatures above the mid 70's, we strongly recommend that: you select the 2nd Day or Overnight Air shipping.
Gourmet Chocolate Spoon Orders
If there is a need to add gel packs to your order above the cost of shipping, we will add the additional price of the gel pack to your order. The cost is $3.0 0if one gel pack is required, $5.00 if 2 packs are required for your chocolate's protection. We will notify you if this is the case.
Shipping Days
Many of the Chocolate lines will ship on Monday, Tuesday or Wednesday so your items will not be in transit over the weekend. Therefore, we cannot guarantee Monday deliveries. (Overnight shipments will be shipped on Thursday). (Friday overnight shipments can only be shipped if you pay for a Saturday delivery). (Federal Express only delivers on Saturday if you have paid for a Saturday delivery. Please keep this in mind so you chocolate is not in transit over the weekend.)
The above does not apply to non-chocolate items; including our hot chocolate items.
Shipping Hints
Choose a shipping address where someone will definitely be there to accept the package. Consider shipping to your work place.
FedEX sometimes takes 3-days to ship 2-day packages; United States Post Office (USPS) sometimes takes 5 days to ship a 2-3 day package; therefore, a person should be there to accept the package for a day past when it is expected.
If the package needs to be redelivered due to someone not being there on the delivery date, we can NOT be responsible for the condition of the chocolate
Chocolate's melting point is about 100 F (36 C) although softening occurs at about around 80 F (26 C). Given chocolate's reaction to warmth and heat, special care must be taken when shipping chocolate during the summer months. Warm weather shipping is required above 75 F.
Consider ordering more product as shipping costs become more reasonable per box. Talk to friends and family to see about combining an order.
Truffles, which contain cream and butter, are highly susceptible to warm weather transport. We highly recommend that you ship them overnight during the peak of the season.
Our non-chocolate items (smoothies, bar mixes, teas, coffees) and our hot chocolates are still available via our normal shipping options. They do NOT require special shipping conditions.
Please Note
If you choose to ship other than the recommended method we can NOT guarantee your shipment.
If you have any questions regarding our warm weather shipping policy, please call us at 770-630-8548 or email info@gourmetcoffeexpress.com.
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